About SureFlow
The SureFlow Standard
"Sure" means the certainty that the job will be done right. "Flow" means the seamless, professional experience from first contact to final invoice. That is the promise we make to every customer, every time.
Honest diagnosis before any repair
Digital invoice sent before we leave the job site
Same technician you booked — no bait and switch
$125
Service Call
Transparent diagnostic / call-out fee — always credited toward your repair
100%
Owner-Operated
Every job reflects the standards of an owner-operated business.
5-Star
Service Goal
We follow up after every job and request a review from every satisfied customer.
Statewide
Commercial License
LSLBC commercial mechanical license — no project size restrictions anywhere in Louisiana.
Our Team
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Dwaine Hodges
Lead HVAC Technician & Co-Founder
Dwaine holds an active LSLBC commercial mechanical contractor's license and brings years of hands-on HVAC experience across residential and light commercial properties throughout the Baton Rouge market. Dwaine personally oversees technical quality and licensing compliance across all SureFlow operations.
Abi Dick
Operations Manager & Co-Founder
Abi serves as SureFlow's Operations Manager, overseeing scheduling, customer communication, and financial administration. She brings expertise in project management and customer service to keep every job running smoothly from first call to final invoice.